What information do we collect?
Byggmax collects and processes information in the areas and functions listed below.
When you use our services or shop with us, you can directly or indirectly provide us with information about yourself in a variety of ways, such as when you make a purchase, for example. via our website, create a customer account, contact us or use any of our services where you provide personal information.
Information you provide to us, which may be:
Personal and contact information - Name, E-mail address, phone number, social security number, invoice and delivery address, etc.
Payment information - invoice information, bank account number etc.
Property - Property Identification, Apartment Number, etc.
Information we collect about you - When using our services, we may collect the following information:
Retrieving address details - Upon request, you can retrieve address information to facilitate purchase.
Information about goods / services - details of the goods / services you have purchased.
Financial information - Accepted credits through our partners.
Information about using your website - for example, how you reached us and how to use our services.
Device information - e.g. IP address
Geographic information - eg Your geographical location in order to deliver goods to you
What do we do with your information?
When you purchase goods or services at Byggmax, your personal information may be saved and used to provide, perform and improve our services.
Based on the purchase agreement or, where applicable, Byggmax customer account agreement, your personal data will be processed to:
- Transact your purchase of goods and services and, if necessary, verify your identity for example. credit purchase
- Provide customer support and information about products and services that you request
- Deliver goods and services
- Any warranty and complaint matters
- Manage your Byggmax customer account
- Be able to leave benefits and offers to Byggmax customer account holders
- Be able to give Byggmax customer accountant a personalized experience
- Be able to market products and services
- Manage, develop and test our systems for which our services are provided
If you give your consent, your personal information will be processed to:
- Send newsletters
- Send press releases
- Cookies saved in your web browser settings to create a personal user experience and to target relevant market offers to you.
- Invite you to participate in customer surveys and business development initiatives
Byggmax also processes personal data based on interest-rate balances such as:
- Evaluate and improve our range and services and the systems in which they are provided, such as through troubleshooting, data analysis, development and testing, and the like (business development and quality objectives)
- Manage customer service issues and respond to requests, complaints and the like (provide a good service)
- Recording calls in customer service (quality and education)
- Camera monitoring (preventing, investigating and revealing crimes)
- Save commencement of orders / customer basket (provide a good service)
- Perform and participate in competitions and events (provide a good service)
Byggmax will also collect and process personal data to comply with applicable legislation such as accounting law, tax legislation.
Communicate with you
Byggmax may also use your information to communicate with you via mail, phone and electronic. We may target an offer based on previous purchases as well as invite you to
participate in customer surveys / business development initiatives. If you do not want to receive targeted communication from us, you can immediately unsubscribe from everything you can email to [email protected]. Please note that a change does not always apply immediately. We will meet your request as soon as practicable and strive to change the latest 30 days after we receive your request.
Who can we share your information with?
In order to provide our services and deliver your goods to you, we may transfer to, or share your information with, selected third parties.
Suppliers, subcontractors and companies within the Byggmax Group: In order to fulfill our commitments to you and for other purposes described in this policy, Byggmax may divulge your personal information to suppliers or subcontractors as well as companies within the Byggmax Group.
Payment and credit companies - To manage your payments, your information can be shared with financial players. If you choose to use credit services provided through our partners, your personal information will be shared with payment and credit companies.
Authorities - Due. legal requirements or with your approval, Byggmax may share your information with authorities such as the Tax Agency, the Police or other authorities.
We strive to protect your personal data and maintain appropriate technical and organizational measures to prevent inappropriate or involuntary disclosure, use, access, loss, alteration or damage to your personal information. Only Byggmax or our subcontractors employees who need access to your personal information for a specific task will gain access to your personal information.
What we will not do with your personal data!
We will not sell your personal information to third parties without your permission.
Where do we save your data?
We will largely handle your personal data within the EU / ESS. If personal data are transferred to or processed in a non-EU country, Byggmax will take the necessary and reasonable legal, technical and organizational measures to ensure that your personal information is handled securely and with an adequate level of protection comparable to the protection offered in EU / EEA.
For how long do we save your data?
We will only keep your personal information as long as necessary to fulfill the purposes specified in this policy. When we save your data for other purposes eg In order to meet the requirements for accounting, we save your information only as long as necessary and / or statutory for the purpose. We will conduct regular reminders and remove personal data if no longer required.
Right to access your data.
You can request a copy of the information we have about you and verify the information we have about you. The copy is free and we strive to give you answers within 30 days.
Right to rectification
You are entitled to receive incorrect or incomplete information about yourself changed / corrected.
Right to be deleted ("the right to be forgotten")
If you do not want Byggmax to save your data, you are entitled to have your information deleted, provided that they are no longer necessary for the purpose they were collected for. However, there may be legal obligations such as accounting laws that prevent us from deleting parts of your data immediately. In that case, we will only save the data that we owe by law to hold. If the treatment is based on consent and this is revoked, your data will be deleted.
Right to limit
You are entitled to require that treatment be restricted if any of the following applies:
• If you deny that your personal information is correct
• The treatment is illegal
• We no longer need the information, but you need them to determine, claim or defend a legal claim
Right to object
You are entitled to object to treatment if the legal basis for your treatment is interest or public interest.
Right to data portability
You are entitled to receive the personal data you provided to us, which is automatically processed to yourself or a new personal data controller if the legal reason is consent or that the processing was necessary to fulfill an agreement and this does not adversely affect third party rights.
Right to withdraw consent
Du har när som helst rätt att återkalla eventuella samtycken som du givit Byggmax.
Rights on profiling
You are entitled not to make decisions based solely on automated processing, including profiling, which may have legal consequences or equivalent to you. However, this does not apply:
• if it is necessary for the conclusion or performance of an agreement with you,
• if permitted by applicable legislation,
• or if you have agreed to the treatment.
The person responsible for personal data is Byggmax AB as a Swedish company registered with the Swedish Companies Registration Office, 556656-3531, with its registered office in Stockholm.
If you have questions regarding the handling of your personal information, please contact us at [email protected] alternatively call customer services on 0771-89 00 89.
The Data Inspectorate is the supervisory authority that oversees Sweden that the persons handling personal data comply with the Data Protection Ordinance. If you believe Byggmax is processing your personal data in violation of the Data Protection Ordinance, you are entitled to file a complaint with the Data Inspectorate.
Phone number: 08-657 6100
E-mail: [email protected]
Byggmax reserves the right to change and update in this policy.